Data Centre Support Analyst

Data Centre Analyst

We are: Accenture's Infrastructure Engineering (IE) North America are dedicated to strategically solving our client's cloud services, data center, digital workplace and operating model IT transformation challenges. We create predictability for technology intensive environments by applying proven engineering concepts and practices for long-term solutions. Our team consists of visionary infrastructure transformers, with a multidisciplinary team of technologists, financial analysts, project and program managers. We foster critical thinking and innovation that drive career development. Our reward is in a culture of collaborative experts who drive our industry forward. If you are motivated by turning challenging ideas into reality, creating uncharted value for clients and bringing your best self to your work – we want to connect with you.

Work You'll Do:

We are seeking a detail-oriented and technically proficient Data Centre Analyst to support the daily operations, maintenance, and continuous improvement of our data centre infrastructure. The ideal candidate will have hands-on experience in structured cabling standards, infrastructure systems, and data centre best practices.

Key Responsibilities:

• Monitor and maintain data centre infrastructure, including power, cooling, cabling, and physical security.
• Perform installations, moves, adds, and changes (IMAC) for servers, network equipment, and cabling.
• Ensure compliance with structured cabling standards such as ANSI/TIA-568 and ISO/IEC 11801.
• Maintain awareness of ANSI/TIA-942 data centre design and operational standards.
• Conduct routine inspections and audits to ensure optimal performance and uptime.
• Collaborate with IT and facilities teams to support infrastructure projects and incident resolution.
• Maintain accurate documentation of assets, cabling diagrams, and change records.
• Support capacity planning and environmental monitoring tools.
• The role is required to work onsite typically 5 days a week.

Who We’re Looking For?

• Bachelor's Degree or completion of a college program in a related discipline.
• Minimum 1 year of experience in a data centre environment or in managing infrastructure systems.
• CompTIA A+ certification or equivalent technical foundation.
• Working knowledge of structured cabling systems and standards (ANSI/TIA-568, ISO/IEC 11801).
• Familiarity with data centre design standards (ANSI/TIA-942).
• Strong troubleshooting and problem-solving skills.
• Ability to lift and move equipment up to 50 lbs and work in physically demanding environments.
• Excellent organizational and communication skills.

Nice To Have:

• Eligibility for Reliability Security Clearance

About Accenture:

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces™. Join Accenture to work at the heart of change.