Менеджер По Планированию Поставок И Клиентского Сервиса / Supply Planning And Customer Service Manager

Manager Of Supply Chain Planning And Customer Service

Abbott is a global leader in medicine and helps people live their full lives. Our life-changing technologies cover a wide range of innovative products and solutions in diagnostics, medical devices, nutrition, and pharmaceuticals. Our 114,000 employees work in 160 countries to benefit people worldwide.

Abbott ensures the availability of high-quality pharmaceuticals in various therapeutic areas, earning the trust of doctors and patients worldwide.

Abbott's pharmaceutical division offers a wide range of proven medications to meet the needs of patients.

To fill a vacant position, we announce a competition for the position of Manager of Supply Chain Planning and Customer Service.

Main tasks:

• Control the availability of drugs in the company's warehouse for the uninterrupted delivery to customers
• Timely inform employees about delays and deviations related to deliveries and production
• Interaction with employees of the global supply chain department and local production sites to update and monitor supply plans within a fixed production cycle
• Participation in the monthly sales and operations planning process (Demand Review, S&OP), providing the necessary reporting for meetings within the sales and operations planning process
• Regular and timely formation of reporting on indicators related to inventory management efficiency and customer service level
• Control of the design change process of packaging components
• Control of the timely processing of orders from distributors, creation and entry of orders in the SAP system, coordination of shipment dates with the distributor and timely informing warehouse employees of customer orders for shipment planning, conduct of claims work.

Profile of a successful candidate:

• Higher education, preferably in the field of: Logistics/International Economics/Supply Chain Management
• International certification (e.g., CSCP ASCM or similar) will be an advantage
• 3-5 years of experience in supply chain management, supply planning and/or demand, logistics, preferably in the pharmaceutical or chemical industry or FMCG. Experience in team management from 3 years
• Knowledge of Excel, SAP, and PowerBI will be an advantage
• Ability to independently structure work (your own and the team's)
• Ability to build relationships with adjacent functions
• Willingness to take responsibility and make independent decisions
• Ability to advocate for your point of view under pressure
• Ability to be multi-tasking and prioritize

At Abbott, you will be able to:

• Develop with access to an internal training platform, workshops, and lectures from colleagues in expert areas, as well as language courses

Take care of your health:

• An extensive health insurance program with dentistry for employees and their children from the first working day
• Accident insurance
• Employee support program: psychological, legal, and financial
• Payment of 10 days of sick leave up to 100%
• A comfortable schedule and location: a hybrid 4/1 schedule (1 day of work from home), flexible start and end of the working day, a modern office with convenient infrastructure within a 2-minute walk from the Voykovskaya metro station/5 minutes on foot from the Balticskaya MCC station
• An open, supportive, and inclusive work environment where you are treated fairly and with respect

Take care of your financial well-being:

• Corporate program of flexible benefits that allows you to choose the benefits that are most important to you
• Transparent system of bonuses and KPIs
• Annual review of salary based on performance

Join Abbott, where you can work on important tasks, grow and develop, take care of yourself and your family, and be yourself and live a full life.