Sales Coordinator

Job Title

Individual contributor with comprehensive knowledge in the specific area. Ability to execute complex or specialized work. Knowledge acquired from several experience or specialist training in particular area. Works independently, applies standards yet adapts precedent and may make departures from established processes to resolve problems. Responsible for development managing and delivering support services to the organization's sales force. Activities include inventory reporting; processing product orders and invoices; responding to enquiries on the status of order shipments; and liaising with other areas of the organization such as warehouse, logistics and dispatch.

Job Responsibilities

Day-to-day OTC process co-ordination (SAP, EDI & OMS)

Accurate order entry, management delivery timelines & payment confirmation

Managing inventory and coordination

Customer support, order/returns & enquiries

Co-ordination with salesmen, warehouse and customers on delivery details

Prepare regular sales reporting, documentation and data management

Assist sales team to organize activities and arrange logistics for internal & external parties

Direct support to Sales team (Trade & Professional Service)

Perform an-hoc administrative duties if necessary

Requirements: Education and Experience

High diplomas or above with at least 5 years of administration & customer services experience, preferably in MNC organizations with experience in order processing system (SAP, EDI & OMS)

Self-motivated, well-organized and attention to details

Able to work independently and under pressure

Good time management and interpersonal skill

Able to communicate effectively with all levels of staff and external parties

Excellent computer skill in MS Word, Excel, Chinese word processing

Good command of spoken and written English and Chinese (including Putonghua)