Asssociate Informatics Technical Specialist Aliniq (m/f/d)

Abbott Job Opportunity

Abbott is a leading global healthcare company that utilizes groundbreaking scientific insights to develop solutions that improve people's health worldwide. We look to the future and anticipate changes in medical science and technology.

In Germany, Abbott is represented by more than 4,000 employees in research and development, logistics, production, and sales. Besides the German headquarters in Wiesbaden, Abbott has locations in Hannover, Neustadt am Rübenberge, Wetzlar, Eschborn, Jena, Cologne, and Hamburg.

Working at Abbott means finding a role that truly matters, as you help others achieve a healthier and more fulfilling life. Grow with us and continuously learn – you can advance your personal and professional development and realize your potential.

What you can expect from us:

• Development opportunities in an international company where you can build the career of your dreams
• An attractive benefit package (e.g., attractive Abbott Pension Plan, Company Bike, Employee Stock Purchase Program)
• A challenging position in a fast-growing, crisis-independent industry
• The opportunity to become part of a dynamic, highly qualified, and motivated team
• Flat hierarchies, open, respectful mentality, and efficient, constructive communication channels
• A multinational environment where we promote the development of our talents within the company
• A company recognized as one of the "Best Big Companies To Work For" and the best place to work for diversity, working mothers, female leaders, and scientists

The Position

The position will be filled at our Wiesbaden-Delkenheim Abbott GmbH location.

Your Responsibilities

As a technical expert, you will be responsible for the end-to-end delivery of AlinIQ Digital Health applications. You will act in a customer-oriented role and contribute significantly to customer satisfaction.

Strategic Responsibilities

• Building a trusting relationship with customers
• Recognizing customer needs, proposing suitable solutions, and actively solving problems
• Sharing customer feedback for product improvement
• Promoting a culture of excellent customer service

Operational Responsibilities

• Implementing project plans with a focus on on-time completion and risk minimization
• Conducting user training for AlinIQ AMS
• Building and maintaining good customer relationships
• Configuring and integrating products according to customer specifications
• Supporting customer inquiries and technical support
• Maintaining and updating all project documents and relevant systems
• Participating effectively in team and customer meetings
• Willingness to work shifts and travel (up to 50%)

Your Qualifications

Education & Experience

• Completed degree in Computer Science, Information Systems, Medical or Clinical Informatics, or related fields
• Initial professional experience (0–1 year) in the installation, configuration, and/or maintenance of IT applications
• Alternatively, relevant experience, e.g., as a laboratory professional with knowledge of laboratory processes and information systems

Technical Skills & Competencies

• Independent and high-quality execution of tasks
• Technical knowledge in MS Office, MS Project, or SmartSheet
• Ability to train customers in a peer-to-peer approach and share best practices
• Understanding of database applications and their use in business processes
• Analytical thinking for process analysis and identifying improvement opportunities
• Strong communication skills (verbal and written)
• High attention to detail and quality awareness
• Innovation and a constructive approach to challenges

Have we piqued your interest? Then apply to us.

We look forward to you!

Follow your career goals with Abbott for diverse opportunities with a company that can help you build your future and lead your best life. Abbott is an equal opportunity employer committed to employee diversity.

Disabled applicants will be given special consideration if equally qualified.

We ask for your understanding that we only consider online applications through our online application portal. Applications by email or post cannot be processed. Original documents will not be returned.