Associate Key Account Manager

Associate Key Account Manager

Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.

Abbott Cardiometabolic is part of Abbott's Diagnostics family of businesses, bringing together exceptional teams of experts and industry leading technologies to support diagnostic testing which provides important information for treatment and management of cardio-renal metabolic diseases such as cardiovascular disease, diabetes and chronic kidney disease. The portfolio includes the Afinion™ 2 Analyser, a compact, fully automated, multi-assay analyser for high accuracy professional near-patient testing in community and hospital settings.

We are currently recruiting for an Associate Key Account Manager to join the team to cover the South region.

Territory includes: London, Surrey, Sussex, Kent and Hertfordshire.

The candidate should be based within the region to be considered for the role.

Main Purpose of The Job

To drive customer success by building trusted partnerships across the territory, ensuring Abbott's diagnostic solutions meaningfully support clinicians, services, and patients. The role focuses on understanding customer needs, delivering value through insight‑led conversations, and enabling sustainable growth by aligning Abbott's technologies with shared goals for better cardio‑renal metabolic care.

Key Responsibilities

• Champion customer success across the territory: Drive sustainable sales growth by deeply understanding customer needs, identifying opportunities that genuinely improve patient pathways, and ensuring Abbott solutions deliver measurable value in community and hospital settings.
• Build trusted, long‑term partnerships: Develop strong, collaborative relationships with key accounts, acting as a reliable partner who listens, anticipates challenges, and ensures customers feel supported throughout their diagnostic journey.
• Deliver meaningful conversations that support better care: Engage customers with high‑quality, insight‑led discussions that translate clinical and technical data into practical benefits for their teams, patients, and service outcomes.
• Identify opportunities that align with shared goals: Proactively uncover new business opportunities by focusing on areas where Abbott's technologies can help customers achieve their clinical, operational, or strategic objectives.
• Ensure seamless account management and follow‑through: Maintain accurate customer records, forecasts, and activity reporting to ensure transparency, continuity, and a smooth experience for every stakeholder.
• Monitor the market to support customer decision‑making: Stay close to competitor activity and emerging trends so you can guide customers with up‑to‑date insights and help them make informed, confident choices.
• Represent Abbott with integrity and professionalism: Act as a trusted ambassador for Abbott's values, ensuring all interactions reflect ethical standards, quality expectations, and a commitment to improving health outcomes.

Required Qualifications

• Ability to translate clinical and technical information into clear, meaningful conversations
• Strong digital capability and confidence with field‑based reporting tools such as Salesforce
• Skilled in developing thoughtful, insight‑driven territory plans
• Collaborative mindset with a commitment to shared success
• Deep customer focus and a genuine interest in improving patient care
• Strong organizational and planning skills
• Confident, clear communicator
• Self‑driven, disciplined, and accountable
• Resilient and solutions‑oriented
• Ideally some experience in professional selling within healthcare

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

• Career development with an international company where you can grow the career you dream of.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.