Associate Informatics Technical Specialist

Associate Informatics Technical Specialist

Are you passionate about digital health and informatics? Do you enjoy solving problems, working with cutting-edge technology, and delivering exceptional customer experiences? We're looking for an Associate Informatics Technical Specialist to join our team in Maidenhead, supporting the delivery of AlinIQ Digital Health applications.

About the Role

As an Associate ITS, you'll be a technical expert responsible for the end-to-end delivery of AlinIQ solutions. This role requires strong communication, analytical thinking, and a proactive mindset to ensure high customer satisfaction and successful project execution.

Key Responsibilities

• Execute project work plans with a focus on timely delivery and risk mitigation
• Configure and integrate AlinIQ products to customer specifications
• Deliver user training and provide ongoing support
• Build strong relationships with key customers
• Maintain accurate project documentation and systems of record
• Participate in team and customer meetings
• Travel to client sites occasionally

What We're Looking For

• Education in Computer Science, Information Systems, Medical/Hospital Informatics, or related fields
• Experience in informatics applications or relevant lab/technical experience
• Strong understanding of database applications and business processes
• Excellent verbal and written communication skills
• Technical proficiency in MS Office, MS Project, or SmartSheet
• Ability to work independently with attention to detail and quality
• A customer-first mindset with a willingness to innovate and escalate issues constructively

Why Join Us?

• As you'd expect from a global healthcare company, we offer a fantastic range of benefits including competitive salaries, a superb defined contribution pension scheme, private healthcare, life assurance and a flexible benefits scheme.
• Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.