Technical Support Specialist – California District - Remote Eligible

Technical Support Specialist – California District

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to: End User Area Sales Manager

As the Technical Support Specialist, you will be responsible for supporting the California sales team. You will also provide assistance to customers, distributors, and colleagues to meet assigned objectives of the business unit.

Your Responsibilities

Develop cost-effective, competitive proposals by interpreting drawings/specifications, offering value engineering solutions, and delivering complete packages within tight deadlines.

Analyze quotes, job designs, and material requirements to identify discrepancies, perform root-cause analysis, and ensure profitability and pricing accuracy.

Support sales strategy execution by managing SPAs, understanding market pricing, influencing specifications, and identifying opportunities to maximize market share and margins.

Provide end-to-end customer and order support, including invoicing coordination in SAP, order status updates, change orders, issue resolution, and acting as a trusted escalation point.

Drive business growth through customer engagement, training, presentations, cross-selling, CRM tracking and analysis, competitive intelligence, and relationship building with new and existing customers.

Requirements

Bachelor's degree from an accredited university or college (or high school diploma/GED with a minimum of 10 years of sales experience) and at least 10 years of experience in the electrical industry.

Customer-focused professional with a proven ability to respond quickly to customer needs and deliver high-quality service.

Strong oral and written communication, presentation, and interpersonal skills with the ability to effectively engage diverse stakeholders.

Technical proficiency in application support, take-offs, proposal development, and use of analytical software and sales tools; experience with contractors and channel partners is a plus.

Ability and willingness to maintain a valid driver's license and must have work authorization to work for ABB in the United States.

We want you to bring your full self to work—your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites:

Health, Life & Disability

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
• Choice between two dental plan options: Core and Core Plus
• Vision benefit
• Company paid life insurance (2X base pay)
• Company paid AD&D (1X base pay)
• Voluntary life and AD&D – 100% employee paid up to maximums
• Short Term Disability – up to 26 weeks – Company paid
• Long Term Disability – 60% of pay – Company paid. Ability to "buy-up" to 66 2/3% of pay.
• Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance)
• Parental Leave – up to 6 weeks
• Employee Assistance Program
• Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
• Employee discount program

Retirement

• 401k Savings Plan with Company Contributions
• Employee Stock Acquisition Plan (ESAP)

Time off

ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions. Salaried exempt positions are provided vacation under a permissive time away policy.

While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $100,000 and $143,000 annually and is eligible for a short-term incentive plan/annual bonus.

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?