After Sales Technical Specialist

Technical Support Specialist

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This position reports to:

Technical Support Manager

Your Responsibilities

• Customer Support & Diagnostics: Assist customers with our products by analyzing issues, reviewing logs, performing remote diagnostics, and reproducing problems in lab environments.
• Cross-Functional Collaboration: Work closely with R&D, front-end teams, and end customers to resolve challenges and improve product support.
• Technical Enablement: Contribute to software development by integrating supportability features such as fault tracing tools, guides, and logging mechanisms.
• On-Site Engagements: Occasionally participate in field activities to troubleshoot complex issues and perform system health checks.
• Continuous Growth & Autonomy: Stay updated on product and technology developments while enjoying a flexible role that encourages technical discussions and personal influence over your workday.

Your Background:

• Relevant Experience: Background in process automation, system servicing, maintenance, or commissioning—or a degree in a related technical field.
• Technical Proficiency: Familiarity with ABB PA PCP products and technologies like Microsoft platforms, virtualization, network communication, Red Hat OpenShift, and Kubernetes.
• Curiosity & Drive: Strong interest in digital solutions, paired with self-motivation and a desire to continuously learn new technologies.
• Collaborative Mindset: Proven ability to take ownership and work effectively both independently and within a team.
• Communication & Flexibility: Proficient in Swedish and English, and open to domestic and international travel when needed.

What's in it for you?

We empower you to take initiative, challenge ideas, and lead with confidence. You'll grow through meaningful work, continuous learning, and support that's tailored to your goals. Every idea you share and every action you take contributes to something bigger.

More about us:

Join our global team as a Technical Support Specialist, where you will work with cutting-edge process automation products within the Energy, Process, and Marine industries. This role offers a unique blend of independent work and collaborative problem-solving, allowing you to influence your workday and engage with a variety of technical challenges.

Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. Run What Runs the World.