3M Talent Academy Internship Program: Customer Operations (m/f/*)

3M Talent Academy Internship Program: Customer Operations (M/F/\*)

Invent your career by joining 3M Service Center EMEA this summer.

If you want to grow through a collaborative work environment and build a meaningful experience with great support from your team members and leader, join 3M Talent Academy, start your professional career path in 3M Global Service Center in Wrocław and create your story with us.

Goal of the position:

Supporting all EMEA countries in terms of Customer Operations processes from system and administrative perspective.

What will you be doing?

1. Assisting with internal and external customers
2. Learning and administering corporate systems and tools: SAP, Salesforce, Excel
3. Preparing reports, analyzes, summaries and qualitative indicators
4. Identify opportunities to improve data quality & reduce cycle time
5. Positively contributes to and supports team efforts and objectives
6. Administrative tasks
7. Act according to 3M regulation and policies

Who is welcomed to apply?

• Students (preferably final years) with availability of min. 30h/week

What skills are we looking for?

• Excellent oral communication skills, a high degree of attention to detail
• Good English language skills
• Knowledge of additional language would be an asset
• Excellent interpersonal and relationship management skills
• Previous experience in Customer Service in the past would be an asset
• Willingness to assist with operational processes
• Ability to set priorities and work to deadlines
• Good command of MS Excel
• Team spirit
• Full time availability

What we offer:

• 3 months (from July till September) fully paid internship program under the guidance of specialists
• Chance to upskill your competencies
• Opportunity to gain experience in operational processes and related systems
• Work in a respectful, inclusive and friendly environment with open door policy
• Professional training and onboarding package
• Opportunity to take part in CSR activities

At 3M, we believe diversity & inclusion are essential to innovation. We seek and value differences in people! This Job ad is addressed to all potential candidates. As an equal opportunity employer 3M will not discriminate against any applicant for employment on the basis of race/ethnicity, nationality, religion, sex, gender identity, sexual orientation, pregnancy/maternity-related matters, age or disability, or any other relevant characteristic protected under applicable local law.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

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