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Customer Support Professional

Assist clients in navigating their individual service plans to ensure their daily needs are met.
Entry Level
$14 – 16 USD / hour
2 years ago
1st Choice Family Services

1st Choice Family Services

Provides support services for individuals with developmental disabilities to enhance their independence and quality of life.

5 Similar Jobs at 1st Choice Family Services

Customer Support Professional

Our growing business is looking for a skilled problem solver to join our team as a Customer Support Professional. We need an enthusiastic individual who can assist clients with their daily needs. The successful candidate for this role will have a strong command of the company's policies, and be well-trained to better assist each client based on their individual service plan.

This company describes its culture as:

  • Detail-oriented -- quality and precision-focused
  • Innovative -- innovative and risk-taking
  • Aggressive -- competitive and growth-oriented
  • Outcome-oriented -- results-focused with strong performance culture
  • Stable -- traditional, stable, strong processes
  • People-oriented -- supportive and fairness-focused
  • Team-oriented -- cooperative and collaborative

Customer Support Professionals communication method(s) used:

  • Email
  • Phone
  • Chat

Customer Support Professionals hours per week:

  • 15-20
  • 20-40

Customer Support Professionals job is:

  • Open to applicants who do not have a high school diploma/GED
  • A "Fair Chance" job (you or the employer follow Fair Chance hiring practices when performing background checks)
  • A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
  • A good job for someone just entering the workforce or returning to the workforce with limited experience and education

Customer Support Professionals work remotely:

  • No

This Customer Support Professionals job is ideal for someone who is:

  • Dependable -- more reliable than spontaneous
  • People-oriented -- enjoys interacting with people and working on group projects
  • Detail-oriented -- would rather focus on the details of work than the bigger picture
  • Achievement-oriented -- enjoys taking on challenges, even if they might fail
  • Autonomous/Independent -- enjoys working with little direction
  • Innovative -- prefers working in unconventional ways or on tasks that require creativity

Job types: Full-time, Part-time

Salary: $14.00 - $16.00 per hour

Benefits:

  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Medical specialties:

  • Home Health

Weekly schedule:

  • Self-determined schedule

Work setting:

  • In-person

Schedule:

  • 10 hour shift
  • 12 hour shift
  • 8 hour shift
  • Day shift
  • Evening shift
  • Monday to Friday
  • Night shift
  • On call
  • Overnight shift
  • Weekend availability

License/Certification:

  • Driver's License (Preferred)

Work Location: Local

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Customer Support Professional
$14 – 16 USD / hour
Customer Success
About 1st Choice Family Services
Provides support services for individuals with developmental disabilities to enhance their independence and quality of life.