Customer Service Associate

Customer Support Professional

Our growing business is looking for a skilled problem solver to join our team as a Customer Support Professional. We need an enthusiastic individual who can assist clients with their daily needs. The successful candidate for this role will have a strong command of the company's policies, and be well-trained to better assist each client based on their individual service plan.

This company describes its culture as:

• Detail-oriented -- quality and precision-focused
• Innovative -- innovative and risk-taking
• Aggressive -- competitive and growth-oriented
• Outcome-oriented -- results-focused with strong performance culture
• Stable -- traditional, stable, strong processes
• People-oriented -- supportive and fairness-focused
• Team-oriented -- cooperative and collaborative

Customer Support Professionals communication method(s) used:

• Email
• Phone
• Chat

Customer Support Professionals hours per week:

• 15-20
• 20-40

Customer Support Professionals job is:

• Open to applicants who do not have a high school diploma/GED
• A "Fair Chance" job (you or the employer follow Fair Chance hiring practices when performing background checks)
• A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
• A good job for someone just entering the workforce or returning to the workforce with limited experience and education

Customer Support Professionals work remotely:

• No

This Customer Support Professionals job is ideal for someone who is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Detail-oriented -- would rather focus on the details of work than the bigger picture
• Achievement-oriented -- enjoys taking on challenges, even if they might fail
• Autonomous/Independent -- enjoys working with little direction
• Innovative -- prefers working in unconventional ways or on tasks that require creativity

Job types: Full-time, Part-time

Salary: $14.00 - $16.00 per hour

Benefits: Dental insurance, Flexible schedule, Health insurance, Life insurance, Paid time off, Vision insurance

Medical specialties:

• Home Health

Weekly schedule:

• Self-determined schedule

Work setting:

• In-person

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Night shift
• On call
• Overnight shift
• Weekend availability

License/Certification:

• Driver's License (Preferred)

Work Location: Local