Middle Account Executive PL - Remote Eligible

Client Relationship Manager

Pluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits. Powered by leading technology and more than 5,000 engaged team members, Pluxee acts as a trusted partner within a highly interconnected B2B2C ecosystem made up of more than 500,000 clients, 36 million consumers and 1.7 million merchants. Conducting its business as a trusted partner for more than 45 years, Pluxee is committed to creating a positive impact on all its stakeholders, from driving business to local communities, to supporting wellbeing at work for employees while protecting the planet.

Your next challenge: Add business context What you'll be doing:

• Manage and nurture relationships with existing clients.
• Identify opportunities to upsell and cross-sell products and services.
• Conduct regular client reviews and satisfaction assessments.
• Collaborate with sales and account management teams to address client needs.
• Provide clients with updates on new products and services.
• Prepare and present reports on client relationship metrics and performance.

Certifications Requirements: Certified Client Relationship Manager (CCRM) or equivalent preferred.

Education Requirements: Bachelor's degree in Business Administration, Marketing, or a related field.

Work Experience Requirements: 3-5 years of experience in client relationship management or a related field.

Languages: Add language requirements

Competencies:

• Builds effective teams (Competent)
• Business Analysis (Competent)
• Client Advocacy (Competent)
• Client and Merchant Relationship Management (Competent)
• Client Relationship Management (CRM) Systems (Competent)
• Communication (Competent)
• Data Analysis (Competent)
• Financial Acumen (Competent)
• Pluxee Product and Market Knowledge (Competent)
• Problem-Solving (Competent)

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Your team Add Manager's Name.

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Happy at work

• A meaningful job: Be the change! Help us build the future of employee benefits by bringing to life sustainable and personalized experiences and contribute to make a real impact on millions of lives. Our business model delivers not just for individuals but their communities too, by supporting local businesses and economies.
• A great culture: People matter – a lot! Be part of a multicultural team that moves as one in a fast paced and innovative environment. We respect and care authentically about our people, we embrace wellbeing and work-life balance, new ideas and we have a lot of fun!
• An empowering environment: Be yourself! At Pluxee we proudly embrace diversity and value the uniqueness of our talents, fostering an inclusive work place where all abilities are celebrated, and equal learning and growing opportunities are a given.