Account Executive - Fay Insurance

Goosehead Insurance Agency

Since 2003, Goosehead Insurance Agency, LLC, has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world-class service. This is all powered by Goosehead's experienced recruiting professionals to support our Agency Owners' hiring journey. In 2012, we began franchising our business model. This role is for one of our large franchise partners, Fay Servicing, in Farmer's Branch, TX.

Job Summary

This team is responsible for new business revenue generation monthly and works to achieve these on an individual and team level. Account Executives are equipped with extensive training in Salesforce, sales process management, business development and more.

This role operates in a call center environment, focused on inbound and outbound phone calls and other proactive sales activities with Fay Servicing portfolio customers, affiliate referrals or self-generated leads.

Principal Duties and Responsibilities

• Achieve individual sales targets and agency production requirements through proactive sales initiatives, including outbound phone calls using a dialing system, and employing other proactive sales methods.
• Thrive in an inside sales call center environment structure that ensures a world-class customer experience.
• Work directly with Fay Servicing customers to cross sell insurance products and retain them within the Fay ecosystem.
• Collaborate with referral sources and generate sales opportunities to maintain a robust sales pipeline, ensuring ability to quote, sell, and process insurance applications, surpassing monthly sales goals while issuing profitable new business.
• Provide exceptional customer service by responding to customer inquiries and referrals, sourced from both lead procurement through Fay Servicing's mortgage servicing portfolio and self-sourced referring partners.
• Document and maintain accurate and up-to-date client records, sales activities, and communication logs within the company's CRM system, while effectively utilizing the lead management system to track and manage leads provided daily.

Compensation Summary

Earning potential for year one ranges from $83,000 - $103,000, varying based on performance. The base plus commission model provides an opportunity for uncapped commission potential and can exponentially increase your annualized income. Additionally, top performers can qualify for an annual President's Club trip.

Experience and Education

• Passing the state licensing exam, once hired
• Legally authorized to work in the United States
• Bachelor's degree is preferred
• 2+ years of relevant sales or customer service experience in a call center environment is a plus

Required Skills and Abilities

• Exceptional written and verbal communication
• Experience in a fast-paced work environment
• B2B or B2C sales experience or related college major
• Competitive attitude
• Customer service focused with strong interpersonal skills
• Collaborative work style
• Problem-solving mentality
• Self-motivated, hands on, self-starter mindset that can do the work
• Strong time management
• Strong attention to detail and organization

Benefits Summary

• Medical, Dental, and Vision Insurance
• Company Paid Life Insurance
• Disability Insurance
• Pet Insurance
• 401(k) Program with Employer Matching
• 3 Weeks Paid Time Off (PTO)
• Paid Holidays
• Wellness Initiatives
• Employee Assistance Program

This job posting is for an opportunity at a Goosehead Insurance agency independently owned and operated by a local franchised Agency Owner. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will be submitted to the Agency Owner. If you are hired for this position, you also understand and acknowledge that the Agency Owner's franchised business will be your employer, not Goosehead Insurance Agency, LLC, and that the Agency Owner is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling, and supervision.

To learn more about our job opportunities, apply here. We look forward to speaking with you!