Technical Program Manager III, Kuiper IT Services

Amazon Leo Technical Program Manager

Amazon Leo is Amazon's low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we've designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity.

Key Job Responsibilities:

• Program Leadership: Lead large-scale, complex technical programs across multiple teams and disciplines, from inception to delivery
• Strategic Planning: Develop and execute comprehensive program plans aligned with Kuiper's mission and business objectives
• Cross-functional Coordination: Orchestrate efforts across engineering, operations, product, and business teams to ensure seamless program execution
• Risk Management: Identify, assess, and mitigate risks that could impact program success, developing contingency plans as needed
• Stakeholder Management: Build and maintain relationships with senior leadership, external partners, and regulatory bodies, ensuring clear communication and alignment
• Technical Expertise: Leverage deep technical understanding to facilitate decision-making and problem-solving across teams
• Process Improvement: Implement and optimize program management methodologies to increase efficiency and scalability
• Metrics and Reporting: Develop and maintain program KPIs, providing regular updates to leadership on progress, risks, and outcomes

A Day In The Life:

As a Technical Program Manager on the Kuiper IT Services team, you'll drive technology initiatives enabling satellite internet operations. Your day involves leading cross-functional stand-ups with IT infrastructure, engineering, and security teams to align on service delivery and resolve technical blockers. You'll manage programs spanning device fleet management, enterprise software deployments, manufacturing systems integration, and security compliance—analyzing metrics to inform decisions and identify risks. You'll coordinate with engineering leads on complex IT solutions, present program status to leadership, and partner with external vendors to deliver integrated services.