Sr. Business Analyst , Robotics Technical Services

Business Analyst

We are seeking a Business Analyst to drive data analysis and strategic planning for Amazon's Robotics Technical Services organization. In this role, you will support the Strategy and Planning team by analyzing data to proactively identify issues, creating meaningful metrics to measure operational effectiveness, and supporting business reviews with comprehensive analysis. This position offers the unique opportunity to have global impact across Amazon's network of robotics while helping influence strategy through data-driven insights and recommendations.

You will be at the intersection of robotics operations and strategic planning, translating complex operational data into actionable insights that drive decision-making. Your analytical skills will help identify trends, gaps, and opportunities for improvement across the technical service organization, ensuring that our robotics support operations continue to evolve and optimize for maximum efficiency.

Key job responsibilities:

• Create and maintain comprehensive data analysis frameworks that measure the effectiveness of Robotics Technical Services, proactively identifying trends, issues, and gaps in our support operations.
• Drive the preparation and execution of major business reviews, defining required data points and translating complex information into clear, actionable insights for leadership.
• Partner with cross-functional stakeholders to establish program health metrics that balance operational effectiveness with business impact across Amazon's global robotics network.
• Develop and implement data-driven recommendations to improve processes, streamline operations, and eliminate excess procedures across the organization.
• Communicate insights effectively through both written documentation and verbal presentations, influencing leadership decisions and driving actions based on your analysis.

A day in the life:

Amazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets.