Senior Agency Account Manager, Account Management UK, Amazon Ads

Senior Account Manager

Amazon Ads operates at the intersection of advertising and e-commerce, offering advertisers a rich array of innovative advertising solutions across Amazon's mobile and desktop websites, proprietary devices and the Amazon DSP. We believe that advertising, when done well, can enhance the customer experience and generate a positive return on investment for our advertising partners. We are hiring a Senior Account Manager within our new Agency Account Management team to deepen our relationships with key agency partners. This role requires strategic as well as consultative digital expertise to optimize value and impact for advertisers through their agencies'. You will leverage Amazon's proprietary data to provide tailored strategies spanning Amazon's suite of products to meet your customer's business goals. This role drives customer success through close partnership and innovations with agency development, ad tech, sales, creative and operations teams. As a Senior Account Manager you are passionate about identifying solutions to complex business problems. You possess proven analytical skills and are able to develop data led recommendations. You work to maximize performance and drive campaign renewal and incremental revenue opportunities. This is a client-facing role that will require you to have proven presentation and sales skills in order to challenge and teach new perspectives to our advertisers while driving incremental revenue.

Key job responsibilities:

• Use knowledge of Amazon Ads full-funnel ad products and solutions to craft tailored proposals for customers.
• Hit or exceed revenue targets for assigned agency.
• Achieve assigned non-revenue business objectives and goals.
• Own all facets of the account management role for assigned agency, and develop strategic relationships with key points of contact.
• Use first-party and third-party insights to build recommendations to agencies that result in revenue outcomes or increased customer satisfaction in Amazon Ads products.
• Advocate for customers internally, and utilize internal resources, to drive customer success.
• Educate agencies on performance metrics, category trends/approaches, and consumer insights using existing and/or customized insights to drive incremental business.