Associate, Quality Services, QS, Alexa Tech Support
Amazon
Quality Services (QS) Role
Quality Services (QS) organization provides testing support for Devices, Retail, and AWS products. The primary objective of the QS organization is to provide manual testing support. An Associate, Quality Services performs manual test execution of documented task instructions. They produce accurate test results meeting daily targets, adhering to defined processes.
Roles & Responsibilities:
- Gain understanding of the application test procedures and how to use applicable software and tools.
- Execute test instructions and report test results accurately and promptly.
- Report any deviations observed.
- Understand any changes in test instructions related to their assigned work.
- Follow defined processes to perform assigned work.
About the team
Quality Services (QS) is a 1000+ member organization providing manual test services for a wide range of Amazon products and operates out of Chennai, India, and Arlington, VA. Test services include regression testing, new feature testing, accessibility testing using a diversity workforce, localization testing to support international marketplace testing, and interoperability testing across 1P / 3P devices for services. We support a total of 65+ product teams including Amazon Devices (Alexa Devices, Health & Wellness, Ring etc…), Consumer apps and services (Audible, Delivery Apps, etc…), AWS (WorkDocs, Chime etc…), Advertising Engineering (Kindle Special Offer, IMDb TV etc…) and Amazon Video and Studios.