Associate, Quality Services, Firmware Tech Support
Amazon
Associate, Quality Services
An Associate, Quality Services owns manual execution of documented set of task instructions for a list of components or features of a product, as per the defined productivity and quality targets, agreed SLA and adhere to processes.
Key job responsibilities:
- Gain understanding of the application test procedures and how to use applicable software and tools.
- Execute test instructions and report test results accurately and promptly.
- Report any deviations observed.
- Understand any changes in test instructions related to their assigned work.
- Follow defined processes to perform assigned work.
A day in the life:
Quality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual testing support. An Associate, Quality Services performs manual test execution of documented task instructions. They produce accurate test results meeting daily targets, adhering to defined processes.
About the team:
Quality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual testing support.