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Telstra Retail: Part Time Customer Service & Sales Consultant Robina

Assist customers in selecting and configuring telecommunications products and services
Gold Coast City, Queensland, Australia
Entry Level
5 days ago
Telstra

Telstra

Australia's leading telecommunications and technology company, offering a wide range of services including internet, mobile, and entertainment.

Telstra Retail: Part Time Customer Service & Sales Consultant ROBINA

As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.

Job Description

Telstra is hiring! We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.

Our Robina store is hiring a Retail Consultant to join the team on a part time basis. Working in a Telstra Retail Store is not just a job, it's an opportunity for tech-curious problem solvers to build a meaningful career within a market leader. It's a target driven environment, within a team focused on getting you across the latest in tech and gadgets so you can help our customers get connected – faster, better, smarter.

What we offer our team members:

  • Team performance-related commission, with your first 2 months guaranteed, while you're getting up and running
  • 30% off Telstra services
  • Continuous training from management, to keep enhancing your skills and helping you grow
  • Telstra SIM card
  • Exclusive discounts and offers across 240 brands and partners
  • 16 weeks paid parental leave for primary and secondary carers

What you'll do:

As a Telstra Retail Consultant, every day is an opportunity to showcase your X-factor. To ensure you're at the top of your game, you'll be continually trained up on all the latest cutting-edge tech and gadgets. Your knowledge, progressive sales approach and consultative service superpowers will help you to support and provide solutions for our customers.

About you:

  • You're able to easily build a connection with a variety of new and existing customers
  • You can quickly develop customized solutions for customers
  • You've got a drive to reach (and exceed) sales targets and KPIs
  • You're hungry to learn and grow within the role (and beyond)
  • You have experience in a customer-facing role
  • You love being in a fast-paced, busy retail environment, where you can spin plates, while still providing excellent customer service

Apply now! After you've submitted your application, our next step is an assessment supported by our partner, HireVue. Please keep an eye out for their email to move things along.

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Telstra Retail: Part Time Customer Service & Sales Consultant Robina
Gold Coast City, Queensland, Australia
Customer Success
About Telstra
Australia's leading telecommunications and technology company, offering a wide range of services including internet, mobile, and entertainment.