Account Coordinator II

Make Our Operations Team Your Best Move Ever!

We're looking for a proactive and diligent Account Coordinator II to join our team!

TricorBraun is a global packaging leader, with team members working in locations throughout the Americas, Europe, Asia, Australia and New Zealand. As North America's largest distributor of primary packaging, we provide innovative solutions to customers from a wide variety of industries. Our customers range from innovative start-ups to the world's most iconic brands. We put people first and live by that every day. Join us and you will be welcomed by our friendly, motivated and supportive team. Many of the products we distribute are already sitting in your home.

Your Role Here

As an Account Coordinator II, you'll support our sales and customer service teams by handling orders, ensuring accuracy, and keeping communication flowing smoothly between departments.

Your Experience And Background

• Strong understanding of order processing, invoicing, and fulfillment workflows.
• Experience running customer accounts, credit limits, and aged receivables.
• Knowledge of product forecasting and communicating forecasts to purchasing/production teams.
• Expertise in complex ordering procedures and ERP systems (Enterprise Resource Programs).
• Ability to interpret and handle customer schedules, need dates, and sign-off documentation.
• Familiarity in coordinating freight and logistics with carriers and internal teams.
• Skilled in inventory coordination, ensuring timely product movement and accurate recordkeeping
• Proven organizational and documentation skills with attention to detail and accuracy.
• Excellent communication and relationship management skills, both written and verbal.
• Demonstrated ability to train, mentor, and support junior team members.
• Experience preparing quotes, purchase orders, and customer reports.
• Demonstrated problem-solving and follow-up skills, able to handle customer issues professionally.
• Ability to prioritize multiple tasks and work independently in a fast-paced environment.
• Customer-focused attitude with a commitment to providing exceptional service and growing accounts.
• Bachelor's Degree + 1-3 years of experience in sales OR 8+ years of experience.

What You Can Expect From Us

Because we're a well-known and respected leader in packaging, we have many opportunities here. We'll get you started with an exceptional training program providing classroom, online, and hands-on work with colleagues. There's always someone to answer any questions and ensure you're getting the right information you need to excel. And the compensation and benefits are what you should expect from a people-first company.

• Competitive compensation packages
• Comprehensive benefits in medical, dental, and vision insurance
• Retirement plan with employer match
• Paid time off plus holidays
• Tuition reimbursement, and much more

We are proudly an equal opportunity employer and will consider all applications.